Refund policy

Return and Refund Policy for trend-evo.com

1. Returns

We want you to be completely satisfied with your purchase from TrendEvo. If you're not happy with your purchase, we're here to help.

1.1. Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

1.2. Time Frame: You have 30 days from the date of purchase to initiate a return.

1.3. How to Initiate a Return: To request a return, please contact us at contact.trendevo@gmail.com. Please include your order number and a description of the item you wish to return.

1.4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method to ensure your return is received.

2. Refunds

2.1. Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2. Refund Eligibility: Refunds will be issued for the cost of the item returned, less any applicable restocking fees, shipping, or handling charges.

2.3. Refund Method: Refunds will be processed using the original payment method. Please allow 10 business days for the refund to appear in your account.

3. Exchanges

3.1. If you received a defective or damaged item, we will happily exchange it for the same item. Please contact us at contact.trendevo@gmail.com to request an exchange.

4. Contact Information

If you have any questions or concerns about our return and refund policy, please contact us at contact.trendevo@gmail.com.